Do you only help adults?
No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.
Can Navi find a bilingual therapist?
Tell Navi your language preference when you call 888-505-NAVI (6284). Navigators look for therapists or psychiatrists who can meet that preference, including Spanish and other languages when a partner provider is available. A bilingual match is not guaranteed. Navigation is free.
Language is part of the match, not a promise
Navi’s public contact information lists English and Spanish. Callers also ask for other languages. Navigators search the partner network and virtual options licensed in your state.
If no bilingual clinician is open, they will say so and talk through alternatives — for example an English-speaking provider plus an interpreter, or waiting for a later opening. They do not invent availability.
Frequently asked questions
What insurances do you accept?
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Navi answers
Can Navi find a bilingual therapist?
Tell Navi your language preference when you call 888-505-NAVI (6284). Navigators look for therapists or psychiatrists who can meet that preference, including Spanish and other languages when a partner provider is available. A bilingual match is not guaranteed. Navigation is free.
Language is part of the match, not a promise
Navi’s public contact information lists English and Spanish. Callers also ask for other languages. Navigators search the partner network and virtual options licensed in your state.
If no bilingual clinician is open, they will say so and talk through alternatives — for example an English-speaking provider plus an interpreter, or waiting for a later opening. They do not invent availability.
Frequently asked questions
- Do you only help adults?
- No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.
- What insurances do you accept?
- We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.