What insurances do you accept?
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
Can Navi find a therapist who takes Medicaid?
Yes. Call Navi at 888-505-NAVI (6284). A free navigator helps you find a therapist or psychiatrist who takes Medicaid and is accepting new clients. They verify your coverage and openings first — access is state- and plan-dependent. Navi does not guarantee a specific in-network slot.
Medicaid and mental health access
Many people with Medicaid assume therapy is out of reach or spend weeks calling clinics. Navi's job is to check Medicaid coverage and match you to providers who actually take your plan.
Availability still depends on your state and the providers accepting new Medicaid clients. Navigators search across Navi's partner network and options in all 50 states, including virtual care where it is covered.
Medicaid goes by different names
Medicaid is run by each state, often through managed-care plans with their own brand names — for example Horizon NJ Health in New Jersey. Your card may not say "Medicaid" in plain terms, which is one reason people are unsure whether they qualify for covered therapy.
Tell the navigator the plan name on your card, or just that you have Medicaid or a state plan. They verify it rather than assuming. CHIP and combined Medicare-Medicaid coverage are common too.
Frequently asked questions
Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Navi answers
Can Navi find a therapist who takes Medicaid?
Yes. Call Navi at 888-505-NAVI (6284). A free navigator helps you find a therapist or psychiatrist who takes Medicaid and is accepting new clients. They verify your coverage and openings first — access is state- and plan-dependent. Navi does not guarantee a specific in-network slot.
Medicaid and mental health access
Many people with Medicaid assume therapy is out of reach or spend weeks calling clinics. Navi's job is to check Medicaid coverage and match you to providers who actually take your plan.
Availability still depends on your state and the providers accepting new Medicaid clients. Navigators search across Navi's partner network and options in all 50 states, including virtual care where it is covered.
Medicaid goes by different names
Medicaid is run by each state, often through managed-care plans with their own brand names — for example Horizon NJ Health in New Jersey. Your card may not say "Medicaid" in plain terms, which is one reason people are unsure whether they qualify for covered therapy.
Tell the navigator the plan name on your card, or just that you have Medicaid or a state plan. They verify it rather than assuming. CHIP and combined Medicare-Medicaid coverage are common too.
Frequently asked questions
- What insurances do you accept?
- We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
- Is Navi really free?
- Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.