Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
How does Navi work?
You call 888-505-NAVI (6284) and speak with a real care navigator for about 15 minutes. Navi finds available therapists or psychiatrists who fit your needs and insurance, then helps you book a first appointment — typically within a week. The navigation call is free.
Three steps to a first appointment
Call us. You speak with a compassionate navigator in a brief conversation about your needs — who the care is for, what kind of support you're looking for, insurance, language, and how soon you need to be seen.
We match you. Navigators handle the heavy lifting: finding available, in-network providers who fit your requirements instead of leaving you to search directories and leave voicemails.
Get scheduled. Navi provides warm handoffs and helps you book. Most people get a first appointment within a week.
What Navi is — and is not
Navi is a human-led mental health care navigation service for therapy and psychiatry. It is free to consumers; partners pay when a successful match is made.
Navi is not a medical practice, health plan, or crisis line. Navigators do not diagnose, treat, or prescribe. Your care is between you and the licensed provider you choose.
Frequently asked questions
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
What if I don't know what type of provider I need?
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Three steps to a first appointment
Call us. You speak with a compassionate navigator in a brief conversation about your needs — who the care is for, what kind of support you're looking for, insurance, language, and how soon you need to be seen.
We match you. Navigators handle the heavy lifting: finding available, in-network providers who fit your requirements instead of leaving you to search directories and leave voicemails.
Get scheduled. Navi provides warm handoffs and helps you book. Most people get a first appointment within a week.
What Navi is — and is not
Navi is a human-led mental health care navigation service for therapy and psychiatry. It is free to consumers; partners pay when a successful match is made.
Navi is not a medical practice, health plan, or crisis line. Navigators do not diagnose, treat, or prescribe. Your care is between you and the licensed provider you choose.
Frequently asked questions
- Is Navi really free?
- Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
- How quickly can I get an appointment?
- Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
- What if I don't know what type of provider I need?
- That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.