Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
How do I find a therapist?
Call Navi at 888-505-NAVI (6284). A free care navigator will help you find a therapist: they learn what you need, check insurance or self-pay options, confirm who is accepting clients, and help you book. First appointments are typically within a week. You do not have to search directories yourself.
Skip the voicemail loop
Searching listings on your own often means calling providers who are full or out of network. Navi’s navigators do that search and confirmation work for you.
Tell them who the care is for, what kind of support you want, insurance, language, and virtual versus in-person. If you are not sure you need a therapist versus a psychiatrist, they can help you sort that too — without diagnosing you.
Frequently asked questions
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
What if I don't know what type of provider I need?
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Navi answers
How do I find a therapist?
Call Navi at 888-505-NAVI (6284). A free care navigator will help you find a therapist: they learn what you need, check insurance or self-pay options, confirm who is accepting clients, and help you book. First appointments are typically within a week. You do not have to search directories yourself.
Skip the voicemail loop
Searching listings on your own often means calling providers who are full or out of network. Navi’s navigators do that search and confirmation work for you.
Tell them who the care is for, what kind of support you want, insurance, language, and virtual versus in-person. If you are not sure you need a therapist versus a psychiatrist, they can help you sort that too — without diagnosing you.
Frequently asked questions
- Is Navi really free?
- Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
- How quickly can I get an appointment?
- Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
- What if I don't know what type of provider I need?
- That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.