Navi

Be the reason someone gets the care they need.

Navi is on a mission to make finding mental health care easy. Join a team that guides families to life-changing support — fast, empathetic, and effective.

The Company

Navi is on a mission to make finding mental health care easy peasy. We help anyone, anywhere (in the US), with any coverage, find and schedule a mental health appointment at no-cost. Since going live this past year, we have guided hundreds of families and individuals to timely support, and partnered with dozens of mental and digital health companies representing tens of thousands of clinicians and covering millions of members.

Our Navigators offer fast, personalized, and empathetic navigation, matching individuals and families with therapists, psychiatrists, and community resources aligned with their insurance, location, cultural preferences, and clinical needs.

The Team

Navi is a fast-moving startup, and our bar is high — we expect excellence, ownership, and the drive to grow with us. We leave our egos at the door and promote teamwork over individualism, because we are mission obsessed. The work is demanding, but so are the rewards. We don't offer epic work-life balance, but you'll work with the highest quality humans, make direct and immediate impact on hundreds of individuals, and feel empowered by a team that will fight to help you grow and succeed.

Our culture is centered around:

Empathy

We lead with compassion and listen first.

Integrity

We do the right thing, even when no one is watching.

Communication

We share openly, clearly, and often.

Care

We look after our teammates and the people we serve.

Dedicated

This is our life's work.

Open Roles

Care Navigator

Contract to Employee (1099 → W2)Remote

Guide families to life-changing mental health care — fast, empathetic, and effective.

View Role

Finding help should be easy. With Navi, it is.

Need help finding a therapist? Call Navi at 888-505-NAVI (6284). A free navigator matches you to a therapist or psychiatrist — any insurance including Medicaid, Medicare, and uninsured — in all 50 states. First appointments are typically within a week.

Call 888-505-NAVI (6284) · Find your match

Why people call Navi

Navigators — not a chatbot — check insurance and availability, then help you book. Partners pay Navi when a match succeeds, so you pay $0 for navigation.

Frequently asked questions

Is Navi really free?

Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.

What insurances do you accept?

We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.

How quickly can I get an appointment?

Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Do you only help adults?

No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.

What if I don't know what type of provider I need?

That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.

Is my information confidential?

Absolutely. Your privacy is our top priority. We follow all HIPAA guidelines and never share your information without your consent.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.