Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Finding help should be easy. With Navi, it is.
Need help finding a therapist? Call Navi at 888-505-NAVI (6284). A free navigator matches you to a therapist or psychiatrist — any insurance including Medicaid, Medicare, and uninsured — in all 50 states. First appointments are typically within a week.
Why people call Navi
Navigators — not a chatbot — check insurance and availability, then help you book. Partners pay Navi when a match succeeds, so you pay $0 for navigation.
- How Navi works
- FAQ
- Why it is free
- Find a therapist with insurance
- Find a therapist
- I don't know where to start
Frequently asked questions
What insurances do you accept?
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
Do you only help adults?
No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.
What if I don't know what type of provider I need?
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Is my information confidential?
Absolutely. Your privacy is our top priority. We follow all HIPAA guidelines and never share your information without your consent.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Your Therapy Matchmakers • Trusted by 10,000+ people
Finding help should be easy.
With Navi, it is.
We match you to the right therapist or psychiatrist in one short call.
- Any insurance (including uninsured)
- All 50 states
- All ages
Always free • Completely confidential
Real people. Real care.
Your matchin 1 call
DR
Dr. Rivera, LCSW
In-network · Available this week
First appointment booked for Thursday
- 10,000+
- people matched to care
- < 7 days
- to a first appointment
- All 50
- states covered
- $0
- always free & confidential
How it works
How It Works
Three simple steps to get the care you deserve
1
Call Us
Speak with a compassionate navigator in a brief 15-minute conversation about your needs
2
We Match You
We handle the heavy lifting—finding available, in-network providers who fit your unique requirements
3
Get Scheduled
We provide warm handoffs and help you book an appointment, typically within a week
Supported by
and angel investors from Apple, Oak HC/FT, and other leading companies
Who you'll connect with
Real, licensed providers who fit your life
We match you with vetted therapists and psychiatrists — for the language, specialty, and care style you're looking for.
AR
Alex Rivera
LCSW · Bilingual
AnxietyFamilyTeens
Accepting new clients
PS
Priya Shah
PsyD · Psychologist
TraumaDepression
Accepting new clients
ML
Marcus Lee
MD · Psychiatrist
ADHDMedication
Accepting new clients
DC
Dana Cole
LMFT · Couples
RelationshipsGrief
Accepting new clients
Illustrative of our network. Your navigator matches you to real providers accepting new clients.
Why Navi
Care that fits your life
Comprehensive, personalized mental health navigation
All Insurances
We help you navigate all insurances to find in-network care—Medicaid, Medicare, and out-of-pocket options
All 50 States
Nationwide coverage, virtual and in-person options
All Ages & Conditions
From children to seniors, we help everyone find the right care
Fast Appointments
Get scheduled within days, not weeks or months
Personalized Matching
We consider your preferences, language, culture, and needs
Confidential & Secure
Your privacy and trust are our top priorities
The difference
Finding care shouldn't be a second job
Most people give up before they find the right provider. Navi does the hard part for you.
On your own
- Endless directory searches and voicemails
- "Not accepting new patients" — again
- Guessing whether they take your insurance
- Weeks or months until a first appointment
With Navi
- One short call with a real navigator
- Providers confirmed to be accepting clients
- Insurance checked before you're matched
- A first appointment, usually within a week
Here for every age
A real person, every time
Meet Your Care Navigator & Therapy Matchmaker
When you call Navi, you're not talking to a robot or navigating endless phone trees. You're connecting with a real person who understands that finding mental health care can feel overwhelming.
Our navigators are trained to listen, understand your unique situation, and guide you to providers who truly fit your needs—whether that's finding someone who speaks your language, accepts your insurance, or specializes in exactly what you're looking for.
Our Promise
We don't stop until you're matched with the right provider and feel confident about your first appointment.
Real stories
What People Are Saying
Real stories from real people
"You are an angel! I have been looking for help for my son for months. Thank you so much!"
"As someone who has battled anxiety and depression for years, finding a therapist through Navi has been a game-changer."
"Navi helped us find a psychiatrist appointment for our daughter in 24 hours. I don't know what we would have done otherwise."
"My navigator listened to exactly what I needed and found me the right therapist. I'm so grateful."
"After struggling to find a psychiatrist for months, Navi connected me with someone in just three days."
"Finding a therapist who understands my cultural background felt impossible until Navi helped."
Names changed to protect privacy. Stories shared with permission.
Answers
Common questions, answered plainly
Crawlable guides for insurance, who to see, how fast you can start, and how Navi compares to directories.
How Navi worksIs Navi free?Find a therapistFind a therapist with insuranceAetnaCignaHorizon BCBSUnitedHealthcareMedicaidMedicareNo insuranceDoes insurance cover therapy?In-network therapistFind a psychiatristTherapist or psychiatrist?Psychiatrist vs therapistPsychologist vs therapistADHD psychiatristOCD therapistCouples therapistFamily therapyChild & teen therapyMy child needs therapyTrauma therapyDepressed — who should I see?Panic attacksI don't know what care I needI don't know where to startHow quickly can I be seen?I need therapy urgentlyUrgent (non-crisis) helpSchedule an appointmentCare near meNew Jersey therapistBilingual therapistVirtual therapyFull FAQNavi vs directoriesWhich Navi is this?
Got questions?
Frequently Asked Questions
Everything you need to know about finding the right care.
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Absolutely. Your privacy is our top priority. We follow all HIPAA guidelines and never share your information without your consent.
Need more help?
Our care navigators are standing by to answer your questions and help you find the right match.