What insurances do you accept?
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
How do I find an in-network therapist?
Call Navi at 888-505-NAVI (6284). A free navigator helps you find an in-network therapist by checking your plan and confirming who is taking new clients before you are matched. In-network status is verified, not assumed. Navi does not guarantee a specific in-network slot.
Why “in-network” lists go stale
An in-network therapist has a contract with your insurance. Plan websites and public directories often list clinicians who have stopped taking the plan or are not accepting new patients.
Navi navigators confirm coverage and openings with partner providers. They still cannot guarantee a particular person will be in-network for every product, especially if your plan details are incomplete.
Frequently asked questions
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Navi answers
How do I find an in-network therapist?
Call Navi at 888-505-NAVI (6284). A free navigator helps you find an in-network therapist by checking your plan and confirming who is taking new clients before you are matched. In-network status is verified, not assumed. Navi does not guarantee a specific in-network slot.
Why “in-network” lists go stale
An in-network therapist has a contract with your insurance. Plan websites and public directories often list clinicians who have stopped taking the plan or are not accepting new patients.
Navi navigators confirm coverage and openings with partner providers. They still cannot guarantee a particular person will be in-network for every product, especially if your plan details are incomplete.
Frequently asked questions
- What insurances do you accept?
- We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
- How quickly can I get an appointment?
- Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.