Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Navi is your human-led navigation service for therapy and psychiatry, connecting you to the right care in days, not weeks. We simplify the search for mental health support, ensuring speed-to-care, affordability, and the perfect fit for your needs.
Need help finding a therapist? Call Navi at 888-505-NAVI (6284). A free navigator matches you to a therapist or psychiatrist — any insurance including Medicaid, Medicare, and uninsured — in all 50 states. First appointments are typically within a week.
Navigators — not a chatbot — check insurance and availability, then help you book. Partners pay Navi when a match succeeds, so you pay $0 for navigation.
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
No! We help people of all ages—children, teens, adults, and seniors. Whether you're looking for care for yourself or a loved one, we're here to help.
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Absolutely. Your privacy is our top priority. We follow all HIPAA guidelines and never share your information without your consent.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.