Where can I get urgent mental health help that is not a crisis?
If you are in immediate danger, call 911. If you are in a mental health crisis, call or text 988. If you need care soon but it is not an emergency, call Navi at 888-505-NAVI (6284) — navigators prioritize urgent cases and often find a first appointment within days, not months.
Call 911 or go to the nearest emergency room if you or someone else is in immediate danger. Call or text 988 for the Suicide & Crisis Lifeline. You can also text HOME to 741741 for the Crisis Text Line.
Navi is not a crisis line, emergency room, or clinical service. Do not wait on a navigation call if someone may be unsafe right now.
Urgent but not an emergency
If you need a therapist or psychiatrist soon — for example within a few days — tell the navigator it is urgent. Navi prioritizes those cases and works to find the fastest available appointment that fits your insurance and preferences.
Typical first appointments through Navi are within a week; some families are seen sooner when openings exist. Speed still depends on provider availability in your state.
Frequently asked questions
Is Navi a crisis line or a medical practice?
No. Navi is a care navigation service, not a crisis line and not a healthcare provider. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988. Navi does not give clinical advice or provide therapy or psychiatry.
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Navi answers
Where can I get urgent mental health help that is not a crisis?
If you are in immediate danger, call 911. If you are in a mental health crisis, call or text 988. If you need care soon but it is not an emergency, call Navi at 888-505-NAVI (6284) — navigators prioritize urgent cases and often find a first appointment within days, not months.
Use 911 or 988 first when it is a crisis
Call 911 or go to the nearest emergency room if you or someone else is in immediate danger. Call or text 988 for the Suicide & Crisis Lifeline. You can also text HOME to 741741 for the Crisis Text Line.
Navi is not a crisis line, emergency room, or clinical service. Do not wait on a navigation call if someone may be unsafe right now.
Urgent but not an emergency
If you need a therapist or psychiatrist soon — for example within a few days — tell the navigator it is urgent. Navi prioritizes those cases and works to find the fastest available appointment that fits your insurance and preferences.
Typical first appointments through Navi are within a week; some families are seen sooner when openings exist. Speed still depends on provider availability in your state.
Frequently asked questions
Is Navi a crisis line or a medical practice?
No. Navi is a care navigation service, not a crisis line and not a healthcare provider. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988. Navi does not give clinical advice or provide therapy or psychiatry.
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Where can I get urgent mental health help that is not a crisis?
If you are in immediate danger, call 911. If you are in a mental health crisis, call or text 988. If you need care soon but it is not an emergency, call Navi at 888-505-NAVI (6284) — navigators prioritize urgent cases and often find a first appointment within days, not months.
Call 911 or go to the nearest emergency room if you or someone else is in immediate danger. Call or text 988 for the Suicide & Crisis Lifeline. You can also text HOME to 741741 for the Crisis Text Line.
Navi is not a crisis line, emergency room, or clinical service. Do not wait on a navigation call if someone may be unsafe right now.
Urgent but not an emergency
If you need a therapist or psychiatrist soon — for example within a few days — tell the navigator it is urgent. Navi prioritizes those cases and works to find the fastest available appointment that fits your insurance and preferences.
Typical first appointments through Navi are within a week; some families are seen sooner when openings exist. Speed still depends on provider availability in your state.
Frequently asked questions
Is Navi a crisis line or a medical practice?
No. Navi is a care navigation service, not a crisis line and not a healthcare provider. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988. Navi does not give clinical advice or provide therapy or psychiatry.
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.