I don't know what kind of mental health care I need. What should I do?

Call Navi at 888-505-NAVI (6284). You do not need to know whether you want a therapist or a psychiatrist. A navigator asks about your goals and matches you to a type of licensed care. That is not a diagnosis. Navigation is free.

Call 888-505-NAVI (6284) · Find your match

You can start without a label

People often call because directories ask them to filter by specialty they do not understand. Navigators translate that into a practical next step: talk therapy, medication evaluation, or either, plus insurance and timing.

They will not tell you what condition you have. Diagnosis and treatment stay with the licensed provider you choose.

Frequently asked questions

What if I don't know what type of provider I need?

That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.

Is Navi really free?

Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.

Navi answers

I don't know what kind of mental health care I need. What should I do?

Call Navi at 888-505-NAVI (6284). You do not need to know whether you want a therapist or a psychiatrist. A navigator asks about your goals and matches you to a type of licensed care. That is not a diagnosis. Navigation is free.

You can start without a label

People often call because directories ask them to filter by specialty they do not understand. Navigators translate that into a practical next step: talk therapy, medication evaluation, or either, plus insurance and timing.

They will not tell you what condition you have. Diagnosis and treatment stay with the licensed provider you choose.

Frequently asked questions

What if I don't know what type of provider I need?
That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.
Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.

Ready to get matched?

Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

I don't know what kind of mental health care I need. What should I do?

Call Navi at 888-505-NAVI (6284). You do not need to know whether you want a therapist or a psychiatrist. A navigator asks about your goals and matches you to a type of licensed care. That is not a diagnosis. Navigation is free.

Call 888-505-NAVI (6284) · Find your match

You can start without a label

People often call because directories ask them to filter by specialty they do not understand. Navigators translate that into a practical next step: talk therapy, medication evaluation, or either, plus insurance and timing.

They will not tell you what condition you have. Diagnosis and treatment stay with the licensed provider you choose.

Frequently asked questions

What if I don't know what type of provider I need?

That's exactly what we're here for! Our navigators will ask you questions to understand your unique needs and recommend the right type of care—whether that's therapy, psychiatry, or specialized treatment.

Is Navi really free?

Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.