Does Navi guarantee an in-network Cigna therapist?
No. Navi does not guarantee that a specific provider is in-network with Cigna or accepting new clients. Navigators verify your coverage and availability before they match you.
How do I find a therapist who accepts Cigna?
Call Navi at 888-505-NAVI (6284). A free navigator helps you find a therapist who accepts Cigna and is taking new clients. They verify your plan and openings first. Navi does not guarantee a specific in-network Cigna match.
Cigna matching is a verification step, not a directory listing
Public Cigna directories are often out of date. Navi’s job is to ask about your plan, search partner options, and confirm that a therapist or psychiatrist can actually see you.
Coverage still varies by Cigna product and by state. Navigators do not change your benefits or file claims. Your care is between you and the licensed provider you choose.
Frequently asked questions
What insurances do you accept?
We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Cigna matching is a verification step, not a directory listing
Public Cigna directories are often out of date. Navi’s job is to ask about your plan, search partner options, and confirm that a therapist or psychiatrist can actually see you.
Coverage still varies by Cigna product and by state. Navigators do not change your benefits or file claims. Your care is between you and the licensed provider you choose.
Frequently asked questions
- Does Navi guarantee an in-network Cigna therapist?
- No. Navi does not guarantee that a specific provider is in-network with Cigna or accepting new clients. Navigators verify your coverage and availability before they match you.
- What insurances do you accept?
- We work with all insurances—Medicaid, Medicare, commercial plans, and even out-of-pocket options. Our navigators will help you understand your coverage and find in-network providers.
- Is Navi really free?
- Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.