How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
How quickly can I see a therapist?
Most people Navi matches see a therapist within a week. Call 888-505-NAVI (6284) and say if it is urgent. Navigators look for the fastest opening that fits your insurance. Timing still depends on provider availability. For a crisis, call 911 or 988 — Navi is not emergency care.
What affects timing
Your state, virtual versus in-person, insurance type, and how soon you need to be seen all matter. Psychiatry openings can be tighter than therapy openings.
Navi cannot promise a same-day emergency visit. If you are in immediate danger, call 911. For a mental health crisis, call or text 988.
Frequently asked questions
Is Navi really free?
Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Call 888-505-NAVI (6284) · Find your match
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.
Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.
Navi answers
How quickly can I see a therapist?
Most people Navi matches see a therapist within a week. Call 888-505-NAVI (6284) and say if it is urgent. Navigators look for the fastest opening that fits your insurance. Timing still depends on provider availability. For a crisis, call 911 or 988 — Navi is not emergency care.
What affects timing
Your state, virtual versus in-person, insurance type, and how soon you need to be seen all matter. Psychiatry openings can be tighter than therapy openings.
Navi cannot promise a same-day emergency visit. If you are in immediate danger, call 911. For a mental health crisis, call or text 988.
Frequently asked questions
- How quickly can I get an appointment?
- Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.
- Is Navi really free?
- Yes, 100% free! We're here to help you navigate the mental health system—no hidden costs, no catches. We make it easier for you to find care, and our partners pay us when we make a successful match.
Ready to get matched?
Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.
Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.