I need therapy urgently. What should I do?

If you are in immediate danger, call 911. If this is a mental health crisis, call or text 988. If you need a therapist or psychiatrist soon but are safe, call Navi at 888-505-NAVI (6284) and say it is urgent. Navigators prioritize those cases. Navi is not a crisis service.

Call 888-505-NAVI (6284) · Find your match

Urgent is not the same as emergency

Navi can often find a first appointment within days when openings exist, and typical matches are within a week. That is not same-hour emergency care.

Do not wait on a navigation call if someone may be unsafe. Use 911 or 988 first, then call Navi later if you still need help booking ongoing care.

Frequently asked questions

Is Navi a crisis line or a medical practice?

No. Navi is a care navigation service, not a crisis line and not a healthcare provider. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988. Navi does not give clinical advice or provide therapy or psychiatry.

How quickly can I get an appointment?

Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.

Navi answers

I need therapy urgently. What should I do?

If you are in immediate danger, call 911. If this is a mental health crisis, call or text 988. If you need a therapist or psychiatrist soon but are safe, call Navi at 888-505-NAVI (6284) and say it is urgent. Navigators prioritize those cases. Navi is not a crisis service.

Urgent is not the same as emergency

Navi can often find a first appointment within days when openings exist, and typical matches are within a week. That is not same-hour emergency care.

Do not wait on a navigation call if someone may be unsafe. Use 911 or 988 first, then call Navi later if you still need help booking ongoing care.

Frequently asked questions

Is Navi a crisis line or a medical practice?
No. Navi is a care navigation service, not a crisis line and not a healthcare provider. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988. Navi does not give clinical advice or provide therapy or psychiatry.
How quickly can I get an appointment?
Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Ready to get matched?

Call 888-505-NAVI (6284). Navigation is free. For emergencies call 911; for a crisis call or text 988.

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

I need therapy urgently. What should I do?

If you are in immediate danger, call 911. If this is a mental health crisis, call or text 988. If you need a therapist or psychiatrist soon but are safe, call Navi at 888-505-NAVI (6284) and say it is urgent. Navigators prioritize those cases. Navi is not a crisis service.

Call 888-505-NAVI (6284) · Find your match

Urgent is not the same as emergency

Navi can often find a first appointment within days when openings exist, and typical matches are within a week. That is not same-hour emergency care.

Do not wait on a navigation call if someone may be unsafe. Use 911 or 988 first, then call Navi later if you still need help booking ongoing care.

Frequently asked questions

Is Navi a crisis line or a medical practice?

No. Navi is a care navigation service, not a crisis line and not a healthcare provider. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988. Navi does not give clinical advice or provide therapy or psychiatry.

How quickly can I get an appointment?

Most people get scheduled within a week. We prioritize urgent cases and work hard to find the fastest available appointments based on your needs and preferences.

Call 888-505-NAVI (6284) · Find your match

Navi is not a crisis service and does not provide clinical care. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988.

Navi — Navi is a free, human-led mental health care navigation service. Care navigators match people to a therapist or psychiatrist — including commercial insurance, Medicaid, Medicare, and uninsured or self-pay — in all 50 U.S. states. First appointments are typically within 7 days. Call 888-505-NAVI (6284). Navi is not a crisis line and does not provide clinical care.